Privacy Policy for RomdoulTumbler.com
Effective Date: November 6, 2024
Romdoul Tumbler (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with RomdoulTumbler.com (“Website”) and explains your rights regarding your data in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect and process various types of personal information to provide you with our customizable tumbler products and improve your experience on our Website. We collect this information in the following ways:
1.1 Information You Provide Directly
- Account and Order Information: When you create an account, place an order, or customize a tumbler, we collect information like your name, email address, shipping address, billing address, payment details, and customization preferences.
- Communication: If you contact us directly via email or other channels, we may collect additional information such as your email address, phone number, and the content of your message.
1.2 Information We Collect Automatically
- Usage Information: We automatically collect information on how you use our Website, such as IP address, browser type, pages visited, and time spent on the Website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activity on our Website. You may control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including customization requests;
- Improve and personalize your experience on the Website;
- Communicate with you regarding your orders, inquiries, and any updates about our services;
- Understand usage patterns to enhance our products, services, and website functionality;
- Send you marketing and promotional emails if you have opted in to receive them, which you can unsubscribe from at any time.
3. Legal Basis for Processing Your Information
We process your information based on the following legal grounds:
- Contractual Obligation: To provide you with our services and fulfill our contractual obligations when you place an order.
- Legitimate Interest: To improve our Website and services and respond to your queries and feedback.
- Consent: To send you marketing communications, if you have consented. You may withdraw your consent at any time by contacting us at visethkong14@gmail.com.
- Legal Compliance: To comply with applicable laws and regulations.
4. How We Store and Protect Your Information
We store your personal data securely and take necessary measures to protect it from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security measures, including encryption, firewalls, and secure access protocols. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. How We Share Your Information
We may share your information in the following ways:
- Service Providers: We work with third-party service providers to process payments, manage orders, deliver products, and provide customer support. These providers have access to your personal information only as needed to perform their services and are obligated to protect it.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant party under this Privacy Policy’s terms.
7. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw consent.
- Right to Restriction: You can ask us to restrict the processing of your data under certain conditions.
- Right to Data Portability: You have the right to request your data in a structured, commonly used format and transfer it to another controller.
- Right to Object: You may object to the processing of your data for marketing purposes or on the basis of our legitimate interests.
- Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at visethkong14@gmail.com. We may request verification of your identity to respond to your request.
8. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, understand visitor interactions, and provide targeted advertising. You can control the use of cookies via your browser settings and may disable cookies at any time, though this may impact some Website functionalities.
9. Marketing Communications
If you have opted in, we may send you promotional communications. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us at visethkong14@gmail.com.
10. Children’s Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect or process personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
11. International Data Transfers
As we are located in Cambodia, your information may be transferred to and processed in Cambodia or other jurisdictions where our service providers operate. We ensure that these transfers comply with applicable data protection laws, including GDPR, by implementing appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
Romdoul Tumbler
Email: visethkong14@gmail.com
Address: Cambodia 12358, Phnom Penh
Thank you for trusting Romdoul Tumbler with your privacy.