Terms and Conditions
Effective Date: November 6, 2024
Welcome to RomdoulTumbler.com. By using our Website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these Terms, please do not use our Website. These Terms and Conditions apply to all visitors, users, and customers of RomdoulTumbler.com.
1. Introduction and Overview
Romdoul (“we,” “our,” or “us”) operates RomdoulTumbler.com (“Website”) for the sale of customizable tumblers. By accessing or purchasing from this Website, you agree to these Terms and Conditions, our Privacy Policy, and any other policy provided on this Website.
2. Eligibility
By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or guardian. If you do not meet these requirements, please do not use our Website or purchase any products.
3. Products and Customization
3.1 Product Descriptions
We make every effort to ensure product descriptions, images, pricing, and specifications are accurate. However, we do not warrant that these details are error-free. If a product offered by RomdoulTumbler.com is not as described, your sole remedy is to return it in unused condition as specified in our Return Policy.
3.2 Customization
Romdoul allows for customization on specific tumblers. By submitting designs or images, you warrant that you have the right to use any text, images, or other content you submit and that such content does not infringe on the intellectual property rights of others.
4. Pricing and Payments
4.1 Prices
All prices listed on our Website are in U.S. dollars unless otherwise stated and are subject to change without notice. The price you pay for a product will be the price displayed on the Website at the time of purchase.
4.2 Payments
We accept various forms of payment, including major credit cards and other payment methods indicated at checkout. By placing an order, you confirm that you have the legal right to use the payment method provided. Payments are processed securely, and we do not store your payment information.
5. Orders and Acceptance
5.1 Order Placement
After placing an order, you will receive an order confirmation. This confirmation does not signify our acceptance of your order but is an acknowledgment of receipt. We reserve the right to limit the quantity of items ordered, cancel any order, and refuse service to any customer.
5.2 Order Acceptance
We reserve the right to refuse or cancel orders for any reason, including product unavailability, errors in product or pricing information, or suspected fraudulent activity. If your order is canceled, we will notify you and issue a full refund if payment has already been processed.
6. Shipping and Delivery
6.1 Shipping Policy
Orders are shipped based on the method chosen at checkout. Shipping fees and estimated delivery times vary depending on location. Romdoul is not responsible for any delays or issues once the product is handed over to the shipping provider.
6.2 International Shipping
International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient. Romdoul does not cover or control these additional fees.
7. Returns and Refunds
We strive for customer satisfaction. If you are unsatisfied with your purchase, please review our Return Policy, which outlines the eligibility and process for returns, exchanges, and refunds. Customized products may not be eligible for returns unless there is a manufacturing defect or damage upon delivery.
8. Intellectual Property
All content on this Website, including text, graphics, images, logos, and software, is the property of Romdoul or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, modify, or distribute any content from this Website without our express written permission.
9. User Content and Conduct
9.1 User Content
When you submit any content (such as text or images) to Romdoul for customization purposes, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content for the purpose of fulfilling your order.
9.2 Prohibited Conduct
You agree not to:
- Use the Website for any illegal purpose;
- Submit any content that is infringing, obscene, abusive, or otherwise unlawful;
- Interfere with or disrupt the Website’s operation.
10. Limitation of Liability
To the maximum extent permitted by law, Romdoul shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this Website, the inability to use the Website, or any errors or inaccuracies in the products. Your sole remedy for dissatisfaction with the Website is to stop using it.
11. Indemnification
You agree to indemnify and hold harmless Romdoul, its affiliates, directors, employees, and agents from any claims, damages, or expenses arising out of your breach of these Terms or your violation of any law or the rights of a third party.
12. Privacy
Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our Privacy Policy.
13. Governing Law
These Terms and Conditions are governed by the laws of Cambodia. Any disputes arising out of or in connection with your use of the Website or purchase of products will be subject to the exclusive jurisdiction of the courts in Cambodia.
14. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. We encourage you to review these Terms periodically.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Us
If you have any questions about these Terms and Conditions or our practices, please contact us:
Romdoul Tumbler
Email: visethkong14@gmail.com
Address: Cambodia 12358
By using RomdoulTumbler.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Romdoul Tumbler!